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Unable to find the answers to your questions in our help pages? Please click here to contact library staff with a detailed description of your problem or question.
In order to facilitate troubleshooting, please include the following information in your correspondence: In order to facilitate troubleshooting, please include the following information in your correspondence:
- Steps to reproduce the problem (in as much detail as possible)
- Exact text of any error message you receive (screen shots are helpful)
- URL(s) of any error page(s) you encounter
- Name of your library and your card number
- Title(s) of problem book(s)
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- Web browser and version (Internet Explorer 7.0, Firefox 2.0, etc. In most browsers, find this under Help > About.)
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